Privacy Policy

Patient Privacy & Data Handling

Pacific Diagnostics uses patient information only for appointment support, prescription callback, report-status communication, and clinic operations. Prescription images and contact details should be handled by authorized clinic staff only.

Key summary

Patient name, phone number, prescription photo, and report status information are used only for booking, callback, and report communication. Final medical interpretation will always be by a qualified medical professional.

Data Controls

  • Prescription upload requires patient consent.
  • Review messages should be sent only after consent.
  • Clinic staff should delete outdated prescription files as per clinic policy.
  • Production deployment must use secure authentication and encrypted storage.